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Ubelloch Store | Docs

Support

I am here to help you make the most out of your template. This section outlines the support options available to you and provides a list of additional resources to assist you in building, customizing, and deploying your website.

Technical Support

If you encounter issues or have questions about your template, we provide the following support services:

  • Email Support: Reach out to our support team at nhantumbok@gmail.com for assistance with:

    • Installation and setup issues.
    • Troubleshooting errors.
    • General usage questions.

  • Response Time: I aim to respond within 24–48 hours on business days.

Bug Reports

Found a bug in your template? Let me know, and we’ll work to fix it as soon as possible.

  • Submit a bug report via email.
  • Include as much detail as possible:
    • Steps to reproduce the issue.
    • Screenshots or error logs (if applicable).

Template Updates

  • When you purchase a template, you get free access to all future updates for that template.
  • Updates may include:
    • Bug fixes.
    • Performance improvements.
    • New features or design enhancements.

You’ll be notified via email when an update is available, along with instructions for updating your template.

What’s Covered in Support?

  • Issues related to the initial installation and setup.
  • Troubleshooting errors in the provided template code.
  • Guidance on basic customization steps.

What’s Not Covered?

Our support does not include:

  • Custom development or feature additions beyond the provided template functionality.
  • Debugging issues caused by third-party plugins, libraries, or CMS integrations.
  • Extensive code modification requests.
  • Any course teaching how to use a certain technology or programming language.

For advanced customization or development services, I recommend hiring a professional developer.

Helpful Resources

1. Documentation

I made this documentation to help you get started, so make it your go-to guide for:

  • Getting started with your template.
  • Customizing design and content.
  • Deploying your website.

2. Astro Framework Resources

Astro is a powerful framework for building websites. Learn more with:

3. React Resources

If your template includes React components, these resources can help:

4. Tailwind CSS Resources

Tailwind CSS is the backbone of styling in your template. Explore:

5. Community Forums and Tutorials

Connect with other developers and find tutorials:

  • Astro Discord Community: Join Here
  • Reddit: r/webdev for general web development discussions.
  • YouTube: You can search for Astro, React, and Tailwind CSS tutorials.

Ping me

Need additional help? Feel free to get in touch!

With these support options and resources, you’ll have everything you need to make your website a success. Don’t hesitate to reach out or explore the recommended materials for deeper insights!